Is Prana Health's AI doctor free?

Yes! Our AI health consultation is completely free. You can chat with our AI doctor 24/7 at no cost. If you want to speak with a licensed human doctor, visits start at just $39.

How quickly can I see a doctor?

Our AI doctor responds instantly. If you need to speak with a physician, you can book a visit. Start your visit 24/7.

Does Prana Health protect my health information?

Yes, Prana Health implements security controls designed to meet HIPAA requirements. Your health information is encrypted both in transit and at rest, and we follow healthcare privacy best practices.

What can I ask the AI doctor?

You can ask about symptoms, get health information, understand medications, learn about conditions, and get guidance on whether you need to see a doctor. Our AI can help with general health questions but always recommend consulting a licensed physician for diagnoses and treatment.

Are the doctors licensed?

Yes, all physicians on our platform are board-certified and licensed to practice in all 50 US states.

How much does a doctor visit cost on Prana Health?

Doctor visits on Prana Health start at just $39. The AI consultation is completely free. There are no hidden fees or subscription required.

Can I get a prescription from Prana Health?

Yes, our licensed physicians can prescribe medications when medically appropriate. Prescriptions are sent directly to your preferred pharmacy.

Do I need insurance to use Prana Health?

No insurance is required. Our flat $39 rate applies to everyone, regardless of insurance status. The AI consultation is always free.

What conditions can Prana Health treat?

Our doctors can treat over 100 common conditions including cold and flu, UTIs, sinus infections, allergies, skin conditions, anxiety, and many more. Our AI can help determine if your condition is something we can treat.

Is Prana Health available in my state?

Yes, Prana Health is available in all 50 US states. Our physicians are licensed to practice across the country.

Can an AI doctor prescribe medication?

No, our AI doctor cannot prescribe medications. However, if you need a prescription, you can connect with a licensed human physician through Prana Health for just $39. Our doctors can prescribe medications when medically appropriate and send them directly to your pharmacy.

Is the AI doctor accurate?

Our AI doctor is designed to provide helpful health information based on current medical knowledge. It's excellent for understanding symptoms, getting health education, and determining if you need to see a doctor. However, it's not a replacement for professional medical diagnosis. For serious concerns, we always recommend consulting with a licensed physician.

How does telehealth work on Prana Health?

Telehealth on Prana Health is simple: First, chat with our free AI doctor to understand your symptoms. If you need human care, book a video visit with a licensed physician for $39. You'll connect via secure video call, discuss your health concerns, and receive diagnosis, treatment recommendations, and prescriptions if needed—all from the comfort of your home.

What's the difference between Prana Health and WebMD?

Unlike WebMD which provides static health articles, Prana Health offers an interactive AI doctor that has a conversation with you about your specific symptoms. Our AI asks follow-up questions, considers your complete situation, and provides personalized guidance. Plus, if you need real medical care, you can book a $39 doctor visit directly through our platform.

Can I use Prana Health for my children?

Yes, parents can use Prana Health to get guidance about their children's symptoms. Our AI doctor can help you understand common childhood illnesses and determine if your child needs to see a pediatrician. For video visits with our physicians, we recommend for non-emergency situations in children over age 2.

What is Prana Health?

Prana Health is an all-in-one health platform that combines a free AI doctor, board-certified telehealth physicians, and health data integration — all in one place. Chat with our AI for instant health guidance, book a doctor visit when you need a prescription or diagnosis, and connect your wearables and medical records to get personalized insights.

Is the AI doctor really free?

Yes, 100% free. You can chat with the AI doctor unlimited times with no account required and no hidden fees. It's available 24/7 to help you understand symptoms, get health guidance, and decide if you need to see a doctor.

Do I need insurance to use Prana Health?

No insurance is needed. The AI doctor is completely free, and doctor visits are a flat $39 (or $20 with Prana+) — no insurance claims, no copays, no surprise bills.

Is my health data safe?

Absolutely. Prana Health is HIPAA-compliant with end-to-end encryption for all health data. Your information is never sold to third parties or used for advertising. We follow strict healthcare data protection standards to keep your information secure.

Are the doctors licensed?

Yes. All telehealth doctors on Prana Health are board-certified, U.S.-licensed physicians available in all 50 states and Washington, D.C. Doctor visits are powered by MD Integrations, a licensed telehealth provider.

How much does a doctor visit cost?

A standard doctor visit is $39. Prana+ members pay just $20 per visit. There are no hidden fees, no insurance required, and no surprise charges.

How quickly can I see a doctor?

Same-day appointments are available. You can book a telehealth visit and see a board-certified doctor from the comfort of your home, often within hours.

Can I get prescriptions through Prana Health?

Yes. Licensed doctors on Prana Health can prescribe medications when medically appropriate. Prescriptions are sent directly to your preferred pharmacy for easy pickup.

What's included in Prana+?

Prana+ includes a personalized Health Dashboard, Smarter AI Chat with access to your health data, discounted doctor visits at $20 (instead of $39), priority support, and the ability to connect wearables and medical records for deeper health insights.

Is there a free trial for Prana+?

Yes! Prana+ comes with a 3-day free trial with full access to all features. You can cancel anytime during the trial and won't be charged.

Can I cancel Prana+ anytime?

Yes, you can cancel your Prana+ subscription anytime from your account settings. You'll keep access to all Prana+ features through the end of your current billing period.

What devices and health records can I connect?

Prana Health integrates with Apple Health, Fitbit, Garmin, Oura, Whoop, Dexcom, and more. You can also connect medical records from over 50,000 healthcare organizations to bring your full health picture into one place.

FAQ | Common Questions About AI Doctor & Telehealth | Prana Health

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